FAQ - UK Housing Group

Frequently Asked Questions

WHAT IS MINIMUM ORDER QUANTITY (MOQ) OF SKUS?

Minimum order quantity (MOQ) of each SKU is not fixed, you may order LCL container order by choosing various SKU including; Himalayan Edible Salt, Lamps, Candle Holder, Cooking Salt Products, Salt Inhalers, Detox Massage Stone and many more.

CAN YOU OEM Or ODM?

Yes, we have strong developing team. The products can be made according to your request.

HOW TO ORDER PRODUCT SAMPLE?

We offer free of cost, product sampling across the world, please mail us from your requirement with your domain email/official ID, please write us at sales@ rmsalt.com, * term and condition apply

WHAT INFORMATION I NEED TO SHARE TO GET A SAMPLE?

To order your samples please email us with the following details:
Company Name, Contact Name, Designation, Contact Number (Landline /Cell phone with country code Business Postal Address with zip code.

HOW CAN I KNOW MY SAMPLES ARE DISPATCHED?

We share, DHL-tracking code to check your sampling status.

WHAT IS THE AVERAGE LEAD TIME?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

WHAT ARE SHIPPING TERMS?

We accept orders on 30% advance and the rest will be paid at the time of surrendering Bill of Lading copy
Price is negotiable FOB Karachi Port or (CNF) to nearest seaport of client premises.

WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

WHAT IS SHIPMENT TOLERANCE/VARIANCE LEVEL?

We work on (5+/-) tolerance level in term of weight, value and quality.

WHAT DOCUMENTATION AND DETAILS. I NEED TO SHARE WITH THE COMPANY TO CONFIRM MY ORDER?

Please share your Purchase order (PO) with SKU detail, Bank detail for wire-transfer (20% Advance), Customized Packaging, Branding and labeling requirement/instruction (if any) Destination Port detail with Landing date, Official Shipping line detail (if any), any special requirement
WHAT I NEED TO DO BEFORE CARGO AND GET PREPARED FOR ARRIVAL.

WHAT I NEED TO DO BEFORE CARGO AND GET PREPARED FOR ARRIVAL.

Once you get confirmation on a sailing vessel, you need to transfer remaining 70% due payments.

WHAT IS DP ?

WHAT IS DP ?

To initiate your order, we require 30% Advance payment against purchase order (PO) and remaining 70% due payment will be wire-transfer once you get confirmation on the vessel sailing from the origin port (Karachi Port) hence the 100% payment should be made prior 14 working days landing the vessel at destination port. In case of late payment ETA (Estimated time arrival) demur rages will be borne by buyer/notify party.
It is to note that the bank is considered as a consignee party and a buyer is said to be notify party. Once the notify party (buyer/importer) is informed by the consignee about vessel sailing and making due payments, then the risk and reward of claiming the goods will be transferred to notify the party as per local regulations Below are relevant document you will receive after transferring due/remaining funds related to PO:
Commercial invoice
Packing list
Master Bill of Ladding
Certificate of origin
Certificate of Fumigation
FDA-USA Certificate
HACCP
ISO2010
PCISR Product analysis report
Certificate of PMDC

CONTACT US

Pakistan Office Address:

82 – Timber Market Ravi Road, Lahore, 54000, Pakistan

PH : 92-321-447-7391

U.S.A Office Address:

6300 Westpark Dr STE 300, Houston, Tx, U.S.A

PH : 1-713-266-2111

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